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Current company Myhappyhome
Consumer Services · 8 employees · Naples, Florida, United States
MyHappyHome is a subscription-based home protection platform built to fix what is broken in the home services industry. For one monthly price, homeowners get coverage across HVAC, plumbing, electrical, and major appliances. When something goes wrong, they press one button. We dispatch a vetted contractor. The problem gets fixed. No upsells, no pressure, no second agenda. The traditional home warranty model has been optimized for extraction, not service. Legacy providers profit when claims are denied. Service fees are high, response times are slow, and contractors are incentivized to upsell rather than repair. Homeowners are tired of it. The Better Business Bureau and consumer review platforms tell the story: this is one of the most complained-about categories in home services. We built MyHappyHome as the alternative. Our technology platform aligns the homeowner and the contractor on the same side of the transaction for the first time. Claims, dispatch, contractor vetting, quality assurance, and proactive monitoring all run through a single integrated stack. The result is an experience that earns Net Promoter Scores in the fifties, an industry where single digits are the norm. We were founded by Matthew Palmieri, CEO and Co-Founder, who spent four years at Google Nest building the partner program for thousands of contractors worldwide, and by Darren Dixon, Co-Founder, who built one of the largest HVAC franchise networks in the country and has over thirty years of residential home services experience. If you have ever been frustrated by a home warranty claim, a denied repair, or a contractor who made the problem worse, MyHappyHome was built for you.