Darren Dimarco
Senior Business Analyst @RBC
Signup · Get unlimited contacts
WORK HISTORY
Senior Business Analyst @RBC
CA
Senior Business Analyst working as part of an Agile Team to collect and manage business requirements on behalf of RBC business product owners. Key point of contact in creating and managing user stories; developing process, support and technical documentation; and supporting the IT team in understanding concepts related to Operational Risk Management, Regulatory Compliance Management, and IT Risk & Issue Management at RBC.
EDUCATION
University of Alberta
Master of Business Administration (M.B.A.), Commerce and Marketing
The University of Lethbridge
Bachelor of Management, International Management
Université Bourgogne Europe
Bachelor of Management, International Management
SKILLS
ABOUT DARREN DIMARCO
Business Skills:Business Analysis• Solicit and document customer functional and technical requirements• Develop design solutions, provide recommendations, and secure agreement on designs that satisfy project success and align industry and software best practicesProject Management• Manage project success factors including confirming project scope, delivery approach, task ownership, and work outputs • Control and communicate schedule, budget, and risks to customers and management• Lead regular project meetings with customers and project teams to review work plans, risks, actions, issues, and decisions to drive projects to completion and minimize “time to value”Training• Design and deliver administrator, train the trainer, and end-user training sessions, and authoring training materials as required (including documents, slide shows, videos, etc.)Product Management• Manage customer requests, understand how to best solve those needs, document and communicate the features to product developers to address these pain pointsOrganization Support (Sales, Marketing, Support, Services)• Assist sales with demos, both to demonstrate excellence and to hear about new problems and get feedback • Assist support in the creation and documentation of help materials. Business Knowledge:Governance, Risk and Compliance• Principles in Enterprise Risk Management, Operational Risk Management, and Regulatory Compliance Risk Management• Knowledge of SOX (52-109) processes and procedures• Understanding of Internal Audit processes and principles• Experience with Business Continuity PlanningMarketing• Market research, consumer behaviour, market analysisTechnical Skills• Visio, MS Project, MS Office, Tableau, Ballot and CRM’s such as Salesforce
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.