Darrell Broyles

About Darrell Broyles

Over 20 Years of Experience in Technical Engineering, Supervisory, and Support Specialist…

Experience

1. Network System Administrator Advanced

   Jack Henry

   Mar 2014 — Present

   Provides effective and up to date technical support for over 400 AIX servers, supporting over 300 clients to ensure a consistently high level of system monitoring, verification of all hardware, server resources, systems and key processes, review of system and application logs, and verification of completion of scheduled jobs.\\\\n• Perform software installation, upgrades/patches, troubleshooting, and maintenance on UNIX servers, Windows Servers, and Linux servers\\\\n• Develop and maintain an automated environment including reporting, event notifications and actions, software updates and service packs.\\\\n• Currently taking on over 80% of the onboarding of new clients to the EASE datacenter at the System Admin level.\\\\n• Analyze and resolve diagnostic problems associated with the data center regarding AIX and Linux systems\\\\n• Troubleshoot and resolve customer and internal reported system concerns/issues including the use of Episys software\\\\n• Document and implement system procedures, policies, and troubleshooting techniques within the department Wiki\\\\n• Perform essential functions required for system backup and restoring of customer data\\\\n• Implement customer requests for DNS changes within the Ease environment\\\\n• Implement system enhancements such as software and hardware updates, that will improve the performance and reliability of the system\\\\n• Provide end-user support, including researching and resolving system issues, user management\\\\n• Routinely review data inputs/outputs, requests and processes to identify inconsistencies or opportunities for improvement\\\\n• Perform root cause analysis, risk identification, and risk mitigation\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Skills

• Periphonics
• Computer Network Operations
• Radar
• Servers
• Protocol Analysis
• Linux
• Unix
• Technical Support
• Risk Management
• Data Center
• Software Installation
• Disaster Recovery
• Routers
• Network Security
• Rf Engineering
• Aix Administration
• Integration
• 4g
• Hardware
• Tcp/Ip
• Weblogic
• Project Management
• Centos
• System Deployment
• Websphere
• Network Engineering
• Cisco Technologies
• Ss7 Protocol
• System Administration
• Lan-Wan
• Troubleshooting
• Solaris
• Ip
• Technical Documentation
• Telecommunications
• Networking
• Switches
• Wireless Networking
• Security
• Management