Darrell T.
Technology & Operations Leader @ Ro | IT, Security, Workplace & Growth Systems | Building Scalable, Compliant Infrastructure
- Role
- Staff IT Specialist at Ro
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Darrell T.
I design and scale systems that make fast-growing companies run smoothly — across IT, workplace, and operations. With 8+ years of experience in high-growth tech environments, I’ve led projects spanning IT automation, security compliance, SaaS lifecycle management, office buildouts, and vendor strategy.At Ro, I’ve supported now thousands of employees on a lean team, building IT systems that:Reduced device retrieval delays by 40% and saved $10K+ in costs through automation.Processed 240+ offboardings in 90 days with <3% asset loss — well below industry benchmarks.Strengthened SOC 2 & GDPR compliance through access reviews, endpoint security, and documentation.Scaled IT vendor playbooks, enabling outsourced teams to handle 15%+ of tickets.Beyond Ro, I build practical tools for lean teams:ZeroTicket GPT – an onboarding assistant for companies without IT bottlenecks.No-IT Onboarding Kit – a plug-and-play onboarding system for founders and operations leads.What excites me most is the intersection of IT, operations, and business enablement — creating systems that reduce friction, ensure compliance, and scale with growth. Whether through IT, workplace, or tech ops, I thrive on making complexity seamless.
Experience
Staff IT Specialist
Sep 2023 — Present · New York, NY, US
Partnered with People and Facilities teams to deliver office buildouts, relocations, and workplace expansions, ensuring real estate and technology strategies were aligned for seamless move-ins. • Oversaw vendor negotiations and external service providers, driving cost savings and operational efficiency. • Designed and implemented automation frameworks that reduced asset loss to 3%(well below industry benchmarks), strengthening workplace ROI. • Scaled onboarding and offboarding systems to support 1,700+ employees across multiple offices and pharmacies, reducing risk while improving the employee experience. • Served as a tenant-side liaison across IT, Facilities, and People Ops — giving me firsthand experience in coordinating real estate decisions, vendor contracts, and operational readiness.
Education
Union College
Bachelor's Degree, Theater Arts
2005 — 2009
Lee Strasberg Theater & Film Institute
Acting, Stage Movement, and Theater Production
2007 — 2009
Skills
- Os X
- Customer Service
- Microsoft Office
- Public Speaking
- Social Media
- Training
- Mac
- Social Media Marketing
- Microsoft Excel
- Powerpoint
- Mac Os
- Research
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.