Darrell B. Evans

About Darrell B. Evans

Experienced auto insurance professional with experience overseeing complex injury claims, managing litigation processes, and leading high-performing teams within the insurance industry. Known for a strategic approach to case management and a deep understanding of both bodily injury liability and litigation protocols, I have played a critical role in in mitigating risk, controlling costs, and ensuring regulatory compliance. With a commitment to continuous improvement and a customer first centric mindset, I remained focused on delivering excellence in injury claims supervision.Skilled summary includes- Mentoring/Coaching - Team building/Training/Development - Microsoft Word, Excel and PowerPoint - Claims Management Software - Assessment of Bodily Injury Claims - Assessment of Complex Coverage Issues

Experience

1. Claims Team Manager - Injury

   State Farm

   Nov 2023 — Present · Dunwoody, GA, US

   Supervises a team of 6 bodily injury claims adjusters, providing guidance, support, and performance coaching- Reviews and authorizes settlement recommendations, coverage determinations, and claim payments-Monitor claim files for quality, reserving accuracy, and compliance with regulatory requirements- Coordinates with internal departments, legal counsel, and external stakeholders including claimants, attorneys, and medical professionals- Drives continuous process improvement and claims operational excellence.

Education

• Mercer University

  Master of Business Administration - MBA, Business Administration and Management, General

• Georgia College & State University

  Management, Business Administration and Management, General

  2016 — 2020