Darrell Etherington
Business Relationship Manager (Tth) @Tata Consultancy Services
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WORK HISTORY
Business Relationship Manager (Tth) @Tata Consultancy Services
London, GB
EDUCATION
Evidence Talks
Computer Forensics - "Securing the Scene"
BCS/ISEB
ITIL - Foundation in IT Service Management
BCS/ISEB
ITIL Practitioner, SM Service Level Management
QA-IQ
Prince 2, Foundation and Practitioner
Thales
Principles of Advanced Project Management
Mecuri
Leadership Skills - "Making the Difference"
SKILLS
ABOUT DARRELL ETHERINGTON
An Information Technology professional with over 40 years’ experience in different roles throughout various industries, including 25 years in Travel and Transportation• Has the ability to adapt fast, learn new skills and work under pressure• Experienced in many areas and equally happy performing people management, technical management and service management• Highly motivated and keen to move with rapidly changing technology environments• Motivated working as part of a team, senior management or as an individual• Keen to produce results in line with business requirements by application of skills, new technology and industry recommended best practices• Enjoys and thrives on a challengeSpecialties:• All aspects of People Management in a large team environment• Business Requirements & Capacity Planning• Recruitment & interview process• Grievance & Employee Relations management• TUPE and Outsourcing• Employee review & training development• Budget Preparation & Accountability• ITIL Trained• Data Centre Design Build & Operational Management• Facilities & Outsourcing Management• Technical Management• Helpdesk Management• Change/Problem Management• Asset Management
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