Darrell Wyrick
Senior TAC Support Specialist at Simmons Bank
- Role
- Senior Technical Support Specialist at Simmons Bank
- Location
- Little Rock, AR, US
- LinkedIn followers
- 500 followers
About Darrell Wyrick
Accountable for deploying and troubleshooting hardware and software, including desktop, telephony, virtual environments, mobile device management, network, video conferencing, print/scan, and other technologies. Knowledgeable about the technologies deployed across the end-user compute space. Follow processes to engage other IT teams (e.g. Network, System Administration, Cybersecurity) to deliver holistic services to end-users, ensuring a complete experience that exceeds expectations. Participate in small teams for project initiatives and other operational activities.
Experience
Senior Technical Support Specialist
Oct 2023 — Present · Little Rock, AR, US
Education
University of Arkansas - Pulaski Technical College
Associate's of Applied Science in Computer Information Systems, Computer and Information Sciences and Support Services
Benton High School
High School Diploma
1994 — 1998
Skills
- Voip
- Teleconferencing
- Desktop Administration
- Enterprise Switching
- Microsoft Server Support
- Windows 7
- Comptia Network+
- Broadband Networks
- Active Directory
- As400 Administration
- Comptia a+
- Juniper Technologies
- Lan-Wan
- Microsoft Office
- Help Desk Support
- Wireless Networking
- Technical Support
- Cisco Systems Products
- Windows Xp
- Tcp/Ip
- Remote Desktop
- Cisco Technologies
- Jack Henry
- Video Conferencing
- Service Provider Networks
- Routing Protocols
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