Darrell Willner

Experience

1. Sr Program Manager

   Apex Systems

   Feb 2023 — Present · Austin, TX, US

   Apex Systems and Ahold Delhaize Austin TX Feb 2023 - Current Senior PGM/PM As Senior PM responsible for constructing and leading projects, providing backup coverage for other PMs, and reporting on all work. Evaluate operations efficiencies for Multi-Factor Authentication, Single Sign-On Applications, Infrastructure, Identity Data Models, data exchanges, Service Now Tickets, and staff onboarding/off boarding. Provide project leadership and project coverage across multiple Operations Companies, Brands, and entities within, 7,452 in total. Collaborate with Executive Leadership, product owners, lines of business to catalog, prioritize, facilitate sharing resources, construct and run projects. Maintain backlog of all findings. Construct SOW, oversee SOW, and manage near shore, off shore work. Coach and mentor staff, PMs, Product Owners. Build process flows of as is state, architect and work with other architects to build new models. Define opportunities for Analysis, Trends, Reporting that inform leadership and drive continuous improvement and continuous delivery. Design and present how to and marketing guides targeting specific audience groups for a population of 500K staff. Responsible all work is manage through formal projects. Ten days in provided 20 page summary document, began project construction and execution. Day 45, recovered 52K lost accounts, and Day 60 leadership recognized a 25% improvement operations.

Education

• The Community College Air Force

  ASSOCIATES IN COMMUNICATIONS MANAGEMENT, Communications

• Southwest, Texas State University

  BACHELOR OF APPLIED ARTS & SCIENCES, Computer Science

• Dallas Baptist University

  Masters of Art