Darrell Taylor
Customer Technical Support Engineer and Head of IT @Blackdot Solutions
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WORK HISTORY
Customer Technical Support Engineer and Head of IT @Blackdot Solutions
Cambridge, GB
Installing Videris for customers (Trial/PoC and production) on premise, Amazon AWS EC2, Amazon WorkSpaces, Google Cloud Platform, and Microsoft Azure.Pre and post sales technical support of Videris.Managing support tickets via Zendesk.Bug reporting, via Jira, after reproducing.Beta and regression testing software (local host, Hyper-V, and AWS EC2).Administrator for Microsoft Office 365, Active Directory, Jira, Confluence, Slack, LastPass, and Jenkins.IT procurement.PC (Windows and Mac) build and maintenance.
SKILLS
ABOUT DARRELL TAYLOR
I am a confident person who learns quickly, enjoys doing so, and has excellent…
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