Darrell Rhodes

Client Services Manager at ADP

Role
Client Services Manager Iii at ADP
Location
Louisville, KY, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Darrell Rhodes

A 2014 graduate from Western Kentucky University with a focus in Broadcasting, Marketing,…

Experience

  1. Client Services Manager Iii

    ADP

    Jun 2018 — Present · Louisville, KY, US

    Consistently manage a book of business of over 200 clients with a retention rate of greaterthan 95% Effectively advise 401k Plan Administrators and Financial Advisors on recordkeepingfunctions and processes Educate clients on 401k and Payroll integration through SaaS Maintain a working knowledge of ERISA regulations Delegate tasks to internal teams and oversee the completion of tasks Collaborate with Implementation Teams to ensure a smooth transition for clients Establish and build relationship with clients

Education

  • Western Kentucky University

    Bachelor of Arts (B.A.), Broadcast Journalism; Minor in Sales Marketing

    2010 — 2014

Skills

  • Broadcast
  • Non-Linear Editing
  • Time Management
  • Avid
  • Leadership
  • Video
  • Google Adwords
  • Social Media
  • Google Analytics
  • Editing
  • Event Planning
  • Post Production
  • Adobe Creative Suite
  • Adobe Production Suite
  • Microsoft Office
  • Customer Service
  • Facebook
  • Broadcasting
  • Video Editing
  • Video Production
  • Journalism

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Darrell Rhodes — Client Services Manager Iii at ADP in Louisville, KY, US | Unifers