Darrell Houser
Customer Account Specialist @Bank of America
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WORK HISTORY
Customer Account Specialist @Bank of America
Chicago, IL, US
As a Bank of America Account Client Specialist from 2019-Present, I identified clients’ needs, & solutions & maintained records of interactions. Issues that require further review are escalated, Mandatory to comply with regulations, bank procedures, & financial controls ensuring the highest levels of integrity. possessed a thorough understanding of the products & services & stayed up to date with the latest learning materials. Provide documentation of all interactions with clients, including recommendations or solutions proposed. Ability to maintain a professional demeanor & provide exceptional service while adhering to the bank\'s policies & procedures. Ensure that clients receive the best possible service & that their needs are met with appropriate solutions.
EDUCATION
PCCTI IT & Heathcare
Comptia A+
Learning Album
Protecting Customer Confidential Information: Online Course
BestMed-Care Institute
Certified Nurse Assistant on 9/1/11
Security Training Center, INC
Completed several training courses on UN-Armed Basic Security and Basic Revolver Armed Security
ABOUT DARRELL HOUSER
I\'m a very verbal & stimulating communicator. A fluent, lively, forceful talker, I am…
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