Darrel Copper
Senior IT Systems Engineer | Computer Systems Validation (CSV) | GAMP 5 | Azure/AWS | Laboratory Informatics | Pharma IT
- Role
- Senior Lab Systems Engineer at Tata Consultancy Services
- Location
- New Orleans, LA, US
- LinkedIn followers
- 500 followers
About Darrel Copper
Senior Lab Systems & IT Engineer delivering mission-critical infrastructure for pharmaceutical and biotech organizations. I specialize in validated laboratory systems, GxP compliance, and IT automation in highly regulated environments.CORE EXPERTISE:• Laboratory Informatics: QuantStudio, ChemStation, FTIR, Tiamo, LabVantage LIMS, Delta-V MES• Validation & Compliance: 21 CFR Part 11, EU Annex 11, GAMP 5, Computer Systems Validation (CSV)• Cloud Infrastructure: Microsoft Azure, AWS (certified), hybrid cloud architecture• Automation: PowerShell, Python scripting, Infrastructure as Code, ServiceNow workflows• Enterprise Systems: 200+ workstations, Active Directory, Endpoint Manager (Intune)PROVEN IMPACT:• Led 700+ infrastructure remediations achieving 95.4% success rate with zero service disruptions• Validated 26+ enterprise systems for new GMP facility from ground up (100% compliance, zero findings)• Onboarded 100+ laboratory instruments for Bristol Myers Squibb Delta-V MES project• Achieved 99.6% completion rate on 518-item enterprise infrastructure project• Improved operational efficiency by 40% through PowerShell and Python automation• Managed complete ITIL service lifecycle supporting pharmaceutical manufacturing operationsTECHNICAL ENVIRONMENT:Laboratory Systems | Windows Server 2016/2019/2022 | Azure/AWS | ServiceNow | PowerShell/Python | Active Directory | SCCM/Intune | IIS | VMware | Network Administration | Security & ComplianceCERTIFICATIONS:CompTIA Security+| Network+| A+| Linux+| ITIL Foundation | GAMP 5 Training | Azure Fundamentals | AWS Solutions Architect (exam scheduled Jul 2025)EDUCATION & TRAINING:Information Technology - Security & Administration, MyComputerCareerNetworking Specialist, Georgia Piedmont Technical CollegeLOCATION & AVAILABILITY:Currently: Boston, MA | Actively relocating to: Atlanta, GA or Charlotte, NCOpen to: Remote, Hybrid, or On-site opportunitiesAvailable: Immediate (2-week notice)IDEAL ROLES:Lab Systems Engineer | Computer Systems Validation Engineer | GxP IT Systems Engineer | IT Compliance Engineer | Cloud Infrastructure Engineer | ITSM ConsultantLet\'s connect if you\'re looking for a dedicated IT professional who understands both the technical and regulatory demands of pharmaceutical operations!
Experience
Senior Lab Systems Engineer
Feb 2025 — Present · Boston, MA, US
Supporting validated laboratory instrumentation and enterprise infrastructure for pharmaceutical operations at Vertex Pharmaceuticals. Managing 200+ workstations and critical lab systems including QuantStudio, ChemStation, FTIR, and Tiamo platforms.KEY ACHIEVEMENTS:• Led enterprise infrastructure remediation: 700+ vulnerabilities resolved across 55+ systems with 95.4% success rate and zero service disruptions• Delivered 518-item infrastructure project with 99.6% completion rate, achieving 97.7% target success against aggressive timelines• Designed automated infrastructure monitoring solution for periodic health checks, reducing unplanned downtime• Developed PowerShell automation scripts reducing manual remediation effort by 40%• Created ServiceNow workflow (VUL→VIT→CI process) for automated vulnerability tracking and approval• Drafted SOPs for system administration, security protocols, and change management (under QA review)• Achieved <2hr response time SLA for production-critical systems while maintaining 100% GMP complianceTECHNICAL RESPONSIBILITIES:• System Validation: Supporting validated laboratory instruments in GxP environment (21 CFR Part 11 compliance)• Infrastructure Management: Azure cloud, Active Directory, Microsoft Endpoint Manager (Intune)• Automation: PowerShell/Python scripts for provisioning, patching, configuration management• Change Control: Complete ITIL service lifecycle (incident, problem, change, request fulfillment)• Documentation: Audit-ready documentation and compliance evidence for regulated workloads• Security: Cloud security controls, network segmentation, encryption, identity governance• ServiceNow: Dashboard creation, automated workflows, change tracking integrationENVIRONMENT: Windows 10/11 | Azure | Active Directory | ServiceNow | PowerShell | Python | QuantStudio | ChemStation | FTIR | Tiamo | GxP Laboratory Systems
Education
MyComputerCareer
Computer/Information Technology Administration and Management
MyComputerCareer
Associate's degree, Information Technology
2021 — 2022
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.