Darran Brindley
Global Head of Product - Online and Platforms @Travelex
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WORK HISTORY
Global Head of Product - Online and Platforms @Travelex
London, GB
Led the global digital product strategy and delivery for Travelex across the UK, EMEA, ANZ and APAC regions. Accountable for both B2C and B2B2C digital channels, supporting partnerships with major UK brands including Heathrow, Tesco, ASDA, and Sainsbury’s. Held full P&L responsibility for UK eCommerce. Leads and mentors Product, UX Design & Research, and Digital Analytics & Insights. £5 million budget.Operated within a highly regulated financial environment, with hands-on experience in global compliance and governance frameworks.Key Achievements:• Led end-to-end product strategy development and OKR setting, translating company vision into actionable goals across cross-functional value team streams. Ensured transparent prioritisation, accountability, and measured outcomes with a fast test, learn and iterate approach.• Led a global digital re-platforming and redesign initiative, delivering a modern domain driven API commerce platform, CRM, global design system, component library, and headless CMS focused on programmatic SEO, scalable content and global operations.• Achieved a 40% year-on-year uplift in online cash sales. • Optimised digital performance across key markets, driving conversion increases in the UK 123%(Travel Card sales), Netherlands (17%), Japan (28%), and Australia (18%), alongside a 60% reduction in app transaction times.• Spearheaded automation to drive product enhancements and operational efficiencies, saving £300k per annum.• Introduced AI-Driven enhancements to content and insights processes and workflows, saving £75k per annum.• Solved major company and customer problems with new products- ‘Order Express’, a fully digital, paperless, cashless solution which reduced Travel Money Card transaction times from 9 to 2.5 minutes- ‘ATM Click and Collect’, Worlds first self service solution for buying forex cash online for collection from an ATM.
EDUCATION
Stamford College
City & Guilds Btec First Diploma in IT
Stamford College
Higher National Diploma, Mulitmedia
SKILLS
ABOUT DARRAN BRINDLEY
Product, Digital, and eCommerce leader with 20+ years’ experience including 10 years in…
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