Darpan B.

WORK HISTORY

EDUCATION

ABOUT DARPAN B.

A “Performance Driven Professional” bringing in record of achievements developed in over 17 years Sufficient experience in managing entire process operations with an aim to accomplish corporate plans & goals successfully Used instincts, insight, judgment, and timing to succeed on tough deal: o Operations Management focusing on maximizing customer satisfaction, process compliance, etc. o Process improvement initiatives to achieve maximum efficiency in various operations o Team Management Abilities in coordinating with internal/external customers for running successful business operations and experience of implementing procedures and service standards for business excellence An out-of-the-box thinker with proven track record of establishing processes, SOPs, streamlining workflow and creating team work environment to enhance productivity innovatively Adroit in ensuring delivery of high quality services to support customer\'s business needs & achieving continued high customer satisfaction from all operational users for services Prudent, disciplined & self-motivated with excellent interpersonal, communication & organizational skills with proven abilities in team management and customer relationship management