Darnell Harden

Customer Experience Upmarket Account Specialist @Oracle

Boston, MA, US

Helping organizations better their business through a customer experience standpoint• Sales Cloud• Social Relationship Management• Marketing Automation• Training Software• Commerce• Data Quality ManagementManage and maintain IT & LOB relationships with Enterprise Customer Accounts in New York and New Jersey Territories.Responsible for a quarterly and annual quotaPlace a minimum of 150 calls/wk and 13 hours of talk timeResponsible for identifying and developing opportunities, as well as setting sales strategies.Sell technology products (SaaS & on-premise) and related services to prospective and existing customersParticipate in the development, presentation, and execution of sales opportunitiesNegotiate pricing and contractual agreement in order to close the saleManage and close sales opportunities through forecasting, account resource allocation, and account strategy.Maintain an in-depth knowledge of Oracle products and technologies, competition, and industry trends.Manage complex deals across lines of business from inception to close