Darlene Roman
Background Check Analyst | Medical Canvassing | Workers Compensation | Case Management | Communication Specialist | Legal Assistant | Client Relations | Project Management | Marketing | Content Strategy I Copywriting
- Role
- Case Manager at Perfected
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Darlene Roman
Results-driven professional with 24+ years in administrative, legal, and operational…
Experience
Case Manager
Apr 2025 — Present · FL, US
As a case manager I am responsible for managing a docket of client cases and guiding them through each milestone of the case development journey. Cross-trained in all areas of case management, including Intake Qualification, Medical Record Retrieval Coordination, Medical Record Review, Plaintiff Form Fulfillment, Client Engagement, Quality Assurance, and Post-Settlement Coordination.Key Responsibilities: • Analyze case data to develop actionable next steps and optimize outcomes. • Manage all aspects of case progression, including intake, onboarding, medical record retrieval/review, and form fulfillment. • Serve as primary point of contact for clients. • Prepare and submit case filings and client documentation ahead of court deadlines. • Conduct audits to ensure accuracy, completeness, and adherence to quality standards. • Maintain up-to-date knowledge of relevant torts and case procedures. • Perform additional duties as assigned to support team and organizational success.
Education
Trinity International University
Associate's degree
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