Darlene Rodriguez

Higher Ed & EdTech Delivery Leader | Empowering People & Institutions | Advancing Student Success Through Strategy & Operational Excellence

Role
Director Project Management at Encoura
Location
Phoenix, AZ, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Darlene Rodriguez

I care deeply about helping higher education organizations do their best work for students, and I specialize in bringing people, processes, and priorities into alignment so that good intentions turn into meaningful, lasting impact.With more than 24 years in higher education and technology, my career has been shaped by a deep commitment to student success, operational excellence, and people-centered leadership.I began my journey working directly in student advising, retention, and institutional operations, gaining firsthand insight into the challenges colleges and universities face every day. That foundation continues to inform my work today as I partner with institutions to advance student outcomes through data-informed strategy and strong execution.Over the years, I have led global and cross-functional teams across professional services, enterprise delivery, CRM implementations, and operational transformation. I am known for bringing clarity to complexity, building bridges across teams, and helping organizations navigate change with confidence and purpose.My leadership style is rooted in authenticity, empathy, and accountability. I believe great results come from strong relationships, clear expectations, and a genuine investment in people. Whether guiding large-scale initiatives, shaping delivery models, or developing future leaders, I strive to create environments where individuals and teams can do their best work.I am passionate about empowering people with the tools, confidence, and support they need to thrive, because when our people succeed, our students and institutions do too.StrengthsFinder: Strategic | Relator | Arranger | Developer | Responsibility

Experience

  1. Director Project Management

    Encoura

    Feb 2026 — Present

    Leading delivery and project management in support of institutional partners and student success initiatives. Focused on building strong teams, strengthening collaboration, and driving thoughtful, scalable execution.

Education

  • UCLA Anderson School of Management

    Multidimensional Leaders'​ Institute Certificate

    2016 — 2016

  • Laureate Education, Inc.

    Certificate in Teaching and Learning, Higher Education/Higher Education Administration

    2012 — 2013

  • Wellesley College

    Bachelor of Arts - BA, Psychology

    1997 — 2001

  • Walden University

    Master of Business Administration - MBA, Leadership

    2009 — 2010

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