Darlene R.

Education and Operations Manager @Ellis And Associates, Inc

Springfield, MA, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

May 2022 — Present

Education and Operations Manager @Ellis And Associates, Inc

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Oversee accreditation programs and CEU standard requirements. Ensure standard compliance within the LMS and CMS platforms. Evaluate the education / training programs. Content development and design influence including editing texts, authoring course scripts, and assessment design for national and international programs. Provide risk management consulting services including operating policy and procedure review recommendations, auditing EAVS, staff performance evaluations and facility inspections. Deliver quality customer service and support for international and national clients.

SKILLS

BudgetsRisk ManagementTechnical WritingLeadership DevelopmentEvent ManagementEmployee RelationsStrategic PlanningManagementTeam BuildingBusiness AnalysisCustomer SatisfactionTrainingSocial NetworkingBusiness PlanningOperations ManagementPublic RelationsPublic SpeakingP&L ManagementSocial MediaStart-UpsTime ManagementLeadershipRetailInventory ManagementCustomer ServiceCoachingRecruitingBusiness DevelopmentProcess SchedulerEvent PlanningHospitalityEmployee TrainingProject ManagementMarketingMarketing StrategyHuman ResourcesTeam LeadershipMicrosoft OfficeSalesChange Management

ABOUT DARLENE R.

Learning Solutions and Product Development Manager at Ellis & Associates with nearly…

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