Darlena Battin
Customer Service Representative @Tiffin Athletic Mats Inc
Newark, DE, US
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Mar 2018 — Present
Customer Service Representative @Tiffin Athletic Mats Inc
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Retained 95% of Customers Accounts,**Scheduled, organized and lead meetings with production and Shipping Departments,** Handled all incoming calls, made follow up calls to customers regarding orders,**Input data into Excel Spreadsheet, Used Access for data Reporting,Built customer rapport, solid based relationships with customer,
SKILLS
TeamworkLoss PreventionCustomer ExperienceBroadbandDocsisRetailAccount ManagementFilingTelecommunicationsTypingPowerpointMicrosoft ExcelMarketingOutlookLeadershipInvoicingAdministrative AssistanceCoachingAccessTrainingCustomer SatisfactionCommunicationLotus NotesTroubleshootingPublic SpeakingBusiness IntelligenceTelephone SkillsManagementTeam BuildingMicrosoft WordTeam LeadershipOffice AdministrationTime Management10 KeyCustomer RetentionCustomer ServiceData EntryDirect SalesHealthcareCall Centers
ABOUT DARLENA BATTIN
Experienced customer service provider with a demonstrated history of working in the…
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