Darlan Gomes

Customer Care | Sales Specialist | Negotiation Expert

Role
Customer Care at Hilton Grand Vacations
Location
Orlando, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Darlan Gomes

I’m a bilingual (Portuguese-English) Sales Associate with more than 5 years of experience…

Experience

  1. Customer Care

    Hilton Grand Vacations

    Feb 2025 — Present · Orlando, FL, US

    Assist guests with booking vacations on Marketing Packages, scheduling tours, and upgrading packages.• Handle inbound calls, process payments, and resolve inquiries.• Ensure a seamless travel experience through excellent customer service.• Work in a fast-paced environment while maintaining high customer satisfaction.

Education

  • Estácio

    Bachelor's degree (Not completed), Advertising

    2021 — 2025

Skills

  • Outlook
  • Administrative Assistants
  • Ms Project
  • Government
  • Microsoft Office
  • English
  • Powerpoint
  • Microsoft Excel
  • Spanish
  • Access
  • Itil
  • Microsoft Word
  • Project Management
  • Social Media
  • Windows

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Darlan Gomes — Customer Care at Hilton Grand Vacations in Orlando, FL, US | Unifers