Darlandra Williams
Merchant and Technical Partners Support Manager at Planet
- Role
- Customer Support Manager at Planet
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Darlandra Williams
Experienced manager with a demonstrated history of working in the customer services industry. Skilled in Microsoft Office, Coaching, Facilities Management, Customer Relationship Management (CRM), and Customer Satisfaction. Strong information technology professional graduated from Benedictine University.
Experience
Customer Support Manager
Aug 2022 — Present
Education
Benedictine University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Skills
- Microsoft Office
- Sales
- Coaching
- Business-to-Business (B2b)
- Leadership Development
- Leadership
- Time Management
- Call Centers
- Customer Relationship Management (Crm)
- Contact Centers
- Team Building
- Management
- Customer Experience
- Team Management
- Business Process Improvement
- Customer Satisfaction
- Salesforce.com
- Microsoft Word
- Team Leadership
- Process Improvement
- Strategic Planning
- Customer Retention
- Customer Service
- Client Relations
- Account Management
- Vendor Management
- Powerpoint
- Microsoft Excel
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