Darius Koohmarey
- Role
- Director of Product Management at ServiceNow
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Darius Koohmarey
Darius Koohmarey is a technology product leader driven by a singular belief: software…
Experience
Director of Product Management
Mar 2022 — Present · San Diego, CA, US
Innovation and Strategy Product Leader for the ITSM & ITOM business units contributing to emerging products in ServiceNows core flagship 3.5B+ and 1B+ and leading Gartner MQ ranked ITSM/ITOM product portfolios. Most recently lead AI Agent execution and strategy for ITSM and strategy across all Technology Workflow business units, as well as AI employee experience for commercial segment ITSM offering. Post-merger consulting of integrating Lightstep technology & organization into ITOM portfolio and Moveworks portfolio into ITSM. Current PM leader focusing on unlocking Generative AI Agentic workflows in the ITSM business. Previous product leader leading a team of Senior PMs driving self serve team based experiences on the ServiceNow platform, bringing to market new Service Reliability Management & Service Observability offerings for SREs and distributed app teams. Previous product leader for an internal innovation team focusing on achieving differentiation & innovation using emerging and new technology. Focused on productizing differentiated use cases that provide value & delight by infusing experiences and value chain activities with technologies such as supervised/unsupervised machine learning, natural language processing, mixed reality, and more. Developing a culture of innovation through hackathons, proof of concept explorations, and influencing architectural changes to allow for at-scale AI applications through data aggregation & retention. Disrupting ServiceNow\'s traditional product delivery & GTM model through a modern SaaS delivery approach including rapid releases, embedded vendor APIs (Pendo, Fullstory, Twilio), and cross-customer data learning.
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