Darius Ferguson
Global Operations Contract Specialist | Trailhead Double Star Ranger | AI + Data + CRM ☁ | 4x Salesforce Certified
- Role
- Global Operations Contract Specialist at Salesforce
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Darius Ferguson
I\'m a Salesforce professional with 5+ years of experience operating at the intersection…
Experience
Global Operations Contract Specialist
Feb 2021 — Present · Indianapolis, IN, US
Assisted with the training and development of 5 additional team members- Daily collaboration with Account Executives to drive ACV growth- Achieved Trailhead Ranger status- Maintained a CSAT score of 100% while also maintaining an SLA of 93%-95% FY22-FY23- Finished FY25 with CSAT score of 97.1%- Supported in the booking of net new $252M ACV in Q2 FY23- Completed Great Leadership Pathway-Essentials program- Completed RISE program
Education
University of Missouri
Bachelor of Arts and Science; Diploma, Interdisciplinary Studies; 2007
2007 — 2011
Morgan Park High School
Diploma, General Studies
2003 — 2007
Skills
- Social Media
- Data Entry
- Time Management
- Marketing
- Public Speaking
- Microsoft Word
- Team Leadership
- Leadership
- Social Networking
- Sales
- Retail Banking
- Clerical Skills
- Retail
- Microsoft Excel
- Management
- Team Building
- Customer Service
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