Darius D.
Management & Leadership | Culture Development/Growth | Customer Service Management | Project Governance/Management
- Role
- Senior Manager Customer Care at Golden Customer Care®
- Location
- Saratoga Springs, UT, US
- LinkedIn followers
- 500 followers
About Darius D.
As an accomplished and performance-driven leader, I offer an extensive history of proven success driving business productivity, operational effectiveness, customer service ratings, and team efficiency improvement. Throughout my career, I have been recognized as a visionary leader with acute business and financial acumen who is known for driving business growth with positive client experience by ensuring top-notch service delivery to customers at all touchpoints.What makes me standout from the competition is my redical success in achieving highest possible performance by establishing a culture of continuous improvement for outsourcing. Moreover, I excel at turning under-producing members into teams that work efficiently and exceed expectations.I am a customer-focused individual with proven expertise in providing impeccable customer service to increase satisfaction, retention, and base. I am expert in providing daily operations support for process change communications, operational policy changes, approvals, out-of-process reviews, and errors.Thank you for your time and consideration, connect with me today to find out how I’ll make your mission my mission, to help bring ALL of your business objectives into focus!
Experience
Senior Manager Customer Care
Jul 2024 — Present
Education
Strayer University
Associate of Arts - AA, Business Administration
2016 — 2019
Strayer University
Bachelor of Business Administration - BBA, Business Administration and Management
Western Governors University
Master of Science - MS, Management and Leadership
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