Dario Sampieri
Account Manager @HSBC
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WORK HISTORY
Account Manager @HSBC
LinkedIn - Efficiently and effectively delivering excellent Client Service globally while mitigating risks for Large Corporate/Real Estate clients - Supporting Large Corporate clients and their financial institutions for international payments, BACS, CHAPS, SWIFT, SEPA, eurozone payments - Improving overall client servicing experience by identifying and introducing any service enhancements where and when required - Being able to streamline processes for internal and external stakeholders by identifying opportunities to increase revenue, promoting new enhancement products and eliminating redundant processes - Strengthening and managing internal and external relationships - Resolving client issues at first point of contact and challenges as an escalation point - Managing key internal stakeholder relationships within multiple segments - Ensuring continuing knowledge of new products, new procedures and digital development remains constant while encouraging clients to utilise self serve tools - Understanding and identifying client requirements together by working in tandem with internal stakeholders such as Relationship Directors and Product Managers to address needs and enhance client experience - Identifying areas for improvement, devising and implementing well planned strategies to ensure best practices are adopted- Ensuring a close working relationship with Sales Consultants to provide input and foreseeing suitable levels of support are achieved
EDUCATION
London School of Business and Finance LSBF
Certificate, Finance
University of Westminster
Bachelor's Degree, Mobile & Wireless Computing
SKILLS
ABOUT DARIO SAMPIERI
A very motivated, willing to learn, take charge individual that continuously presents new…
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