Darío Horacio Basile Úbeda
Operations Manager @Hr Parcel
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WORK HISTORY
Operations Manager @Hr Parcel
Operations Manager - Last Mile E-commerce LogisticsNationwide Last-mile delivery operations management, ensuring efficiency and quality. Wide range duties including:• Overseeing and coordinating the quality control and operations team, as well as managing the customer service team, ensuring excellent service to our clients.• Strategic management of sorting hubs in Milan, Rome, and Naples.• Managing and consolidating relationships with local last-mile delivery providers and national transport providers.• Continuously monitoring KPIs related to costs and performance, driving initiatives for continuous improvement and optimization of sorting and delivery processes.• Negotiating rates and contracts with local suppliers.• Actively collaborating in the development and implementation of IT solutions aimed at process optimization.• Directly managing client relationships, ensuring their satisfaction and addressing their specific needs.
EDUCATION
Universidad de 'San Andrés'
Bachelor's Degree in International Relations
Liceo Naval Militar Almirante Guillermo Brown
Deck Naval Officer
Instituto Tecnológico de Buenos Aires
Superior Diplomma in Project Management
SKILLS
ABOUT DARÍO HORACIO BASILE ÚBEDA
International Relations & Commerce expert. Experience in intermodal logistics and its political and economic background.
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