Dario Santos
Product Deployment Specialist II @ Flock Safety | Product Specialist, Troubleshooting, Networking
- Role
- Product Deployment Specialist Ii at Flock
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Dario Santos
With over 5 years of experience in technical support and customer success roles, I am a dynamic professional with a strong technical background and extensive cross-functional collaboration skills. I’ve recently worked as a Support Engineer at Phantom Auto, where I planned and executed installations, configurations, and optimizations for remote-operated vehicles\' software, hardware, and networks.I excel at diagnosing and resolving technical issues in vehicle systems, minimizing downtime and ensuring customer satisfaction. I also proactively analyze terminal logs using data-driven insights for efficient issue resolution and system improvement. Additionally, I act as the primary client contact, providing expert support through clear communication via various channels. As a SCRUM Master, I showcase my leadership and organizational skills in managing agile projects and teams. I am passionate about supporting remote-operated vehicles with my technical expertise and delivering innovative solutions for complex technical challenges.
Experience
Product Deployment Specialist Ii
Nov 2024 — Present
Education
Chaminade College School; Toronto
High School Diploma
2003 — 2007
York University
Bachelor of Arts - BA, Computer Science
2008 — 2013
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