Darin Dixon

About Darin Dixon

Professionally. I\'m a sales rep with 14+ years of experience in SaaS software including CRM, LMS, network security, marketing, EHS public health & safety as well as PEO which includes HR/HCM software, HR services, and employee benefits. Personally. I\'m a husband and an adoptive father to 4 children. I enjoy hiking, biking, skiing, wakeboarding and almost anything outdoors. I also enjoy playing a variety of sports (pickleball) with family and friends.

Experience

1. Account Manager

   Evosus

   Aug 2024 — Present · Vancouver, WA, US

   Mission of role:• Serve as the main point of contact in all matters related to client concerns and needs• Build and strengthen client relationships to achieve long-term partnerships • Maintain accurate client records, keeping track of any contract updates and renewals• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clientsResponsibilities:• Handle inquiries and requests from customers and address their needs• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs• Meet regularly with other team members to discuss progress and find new ways to improve business• Generate progress reports for clients and senior leaders within the organization• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularlySkills and qualifications:• Professional experience in sales and customer service roles• Ability to multitask and juggle several responsibilities simultaneously• Strong written and verbal communication skills • Excellent organizational skills and attention to detail• Proven track record of meeting and exceeding quotas and receiving positive customer feedback• Proficiency with common customer success and customer relationship management software, such as Hubspot and Salesforce• Professional certification from Strategic Account Management Association

Education

• Brigham Young University

  Bachelor of Science - BS, Human Biology

Skills

• Teamwork
• Selling
• Solution Selling
• Process Improvement
• Salesforce.com
• Sales Operations
• Saas
• Marketing Communications
• Sales Presentations
• Voip
• • Ms Office Suite
• • Salesforce.com
• Software as a Service (Saas)
• Business Development
• Time Management
• Management
• Forecasting
• Cold Calling
• Crm
• Marketing
• • Online Conference Software: Gotomeeting, Webex, Join.me
• B2b
• Sales Process
• Direct Sales
• • Experience with Html, Javascript, Xml and Http(S)
• Customer Relationship Management (Crm)
• Inbound Marketing
• Leadership
• • Insidesales.com Lead Management Platform
• • Troubleshooting Complex Technical Issues
• Training
• Enterprise Software
• Sales Management
• Lead Generation
• Account Management
• Microsoft Office
• Sales
• Strategic Consulting