Darin Laney
- Role
- Sr Technical Specialist at Landstar
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Darin Laney
Who am I, I am a 24 year Navy veteran who is a disciplined, dedicated and…
Experience
Sr Technical Specialist
Oct 2018 — Present
Sr. Desktop Support Technician Customer service to 1600 end users and 20 departments. Windows 10 Migration/Windows 10 ring management to stay within the guidelines of Microsoft and having an up to date enterprise MDT/WDS/SCCM administration Building task sequences with SCCM for 3rd party updates. Implimenting Zero Touch Installation (ZTI) for Operating System upgrades and Window 10 feature updates. Implementing Solarwinds as patch management system. Network Administration with Active Directory and O365. Building and Administering new employee accounts and computer builds via 3 domains Ticket Management with Remedy Ticketing System
Education
New Horizons Jacksonville
Certification, Information Technology
2011 — 2012
Central Maine Community College
Certification Class, Networks II
2001 — 2001
Skills
- Sm7 Ticketing System
- Remedy Ticketing System
- Software Installation
- Desktop Repair
- Hardware
- Microsoft Exchange
- Vmware
- Technical Support
- Xp
- Windows Server
- Office 2010
- Security+
- Blackberry Enterprise Server
- Customer Support
- Windows Xp Pro
- Tier 3
- Information Technology
- Laptop Repair
- Computer Hardware
- Troubleshooting
- Servers
- Laptops
- Microsoft Office 2007
- Printers
- Remote Troubleshooting
- Tier 2
- Network Administration
- Active Directory
- Windows 7
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