Daria S.

About Daria S.

With compassion and understanding, I help people cut through Medicare red tape and get…

Experience

1. Client Services Associate

   Medicare Rights Center

   Aug 2024 — Present · NY, US

   The Medicare Rights Center is a national, nonprofit consumer service organization that works to ensure access to affordable health care for older adults and people with disabilities through counseling and advocacy, educational programs, and public policy initiatives.Client Services Associate- Provide Medicare counseling to resolve health insurance issues with empathy and clarity- Address Medicare and Medicaid concerns and make timely referrals- Maintain call records and collect data to support advocacy efforts- Assist low-income beneficiaries with benefits enrollment and outreach- Follow up with clients to ensure issue resolution and share resources- Supervise the national helpline, supporting both staff and volunteers who counsel callers- Conduct presentations that educate communities on Medicare rights.I also perform complex casework for Community Health Advocates (CHA) and CHAMP (Community Health Access to Mental Health & Addiction Services Project)—programs for which the Medicare Rights Center (MRC) is the specialist agency on behalf of the Community Service Society of New York (CSS).Community Health Advocates (CHA)- Explain coverage and benefits to consumers- Resolve medical billing and debt issues- Dispute denials and eligibility decisions- Secure prior authorizations, specialist access, and out-of-network care- Program website: https://communityhealthadvocates.org/who-we-are/what-we-do/ CHAMP- Help clients switch or enroll in plans and clarify Mental Health and SUD benefits- Locate providers and obtain approvals (prior auth, additional services, out-of-network)- Appeal service/medication denials; identify parity violations- Lead outreach/education for consumers, advocates, and providers- Program website:

Skills

• Booking Shows
• Talent Scouting
• Social Media
• Latin Dance
• Event Planning
• Strategic Planning
• Dance
• Latin Jazz
• Web Design
• Artists
• Performing Arts
• Event Management
• Music Industry
• New Media
• Arts Administration
• Live Events
• Office Administration
• Microsoft Office
• Email Marketing
• Tour Booking
• Advertising
• Tour Management
• Emerging Artists
• Public Relations
• Media Relations
• Graphic Design
• Music
• Ethnic Media
• Microsoft Exchange
• Entertainment
• Festivals
• Music Production
• Css
• Photoshop
• Talent Management
• Talent Booking