Darci C.
Experienced professional with expertise in Customer Service, Insurance, and Education-Passionate about building relationships and fostering success!
- Role
- Customer Service Representative- Furniture at William-Sonoma Stores, Inc
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Darci C.
Hey there! I’m an experienced professional with a background in Customer Service…
Experience
Customer Service Representative- Furniture
May 2023 — Present · Las Vegas, NV, US
Solve the problem efficiently: Quick with qualityMake every interaction personal and take ownershipInspire customer loyalty: Give them a reason to come back (think out of the box)Listen Carefully: Be attentive; to think outside the boxEmphasize an our effort: Because we careAddress customer questions and concerns regarding product and delivery informationProvide product information, review alternative solutions if an item is out of stock and place orders for the customer.Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc, guidelines.Check inventory, process returns, issue replacements and credits for damaged or defective merchandiseCheck item logistics across multiple software programs (Compass; CCUI)Interact with team leaders through Microsoft Teams
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