Darcie Meyer

Customer Service Representative @Executive Air Taxi Corporation

Bismarck, ND, US

Assisted Senior Accountant, Flightline Manager and other members of Management, customers andother employees as needed.Entered fuel tickets into Avfuel Hub and Total FBO daily, making sure they were done accurately andin a timely manner.Answered/directed incoming phone calls in a timely manner and provided excellent customer service,greeted customers with enthusiasm and energy, performed day-to-day administrative tasks such asmaintaining and filing informational files, catering bills, processing paperwork and checking emails.Created/maintained up-to-date customer information in Avfuel Hub and in Total FBO.Arranged catering, hotel stays, rental cars, and Executive-Air crew cars for pilots, crew members andany other Executive-Air guests.Light housekeeping duties including washing and changing linens in Pilot stay rooms and wiping downcounters and coffee tables.In charge of ordering and maintaining items for customers, crew members, pilots and guests visitingour FBO such as waters, snacks, candy, paper towels, plates, bathroom accessories, etc, and werestocked to appropriate levels and made fresh coffee and popcorn as needed.When Flightline was busy, pulled up rental cars to the front doors or ramp side if requested and madesure they were running.

Interstate Business College

Associate's degree

Bismarck State College

General Studies

Travel Career Institute

Certification