Darby Teander
Healthcare Placement | Customer Success
- Role
- Placement Specialist at 2U
- Location
- Moab, UT, US
- LinkedIn followers
- 500 followers
About Darby Teander
Detail-oriented, and highly adaptable professional with hands-on experience in developing…
Experience
Placement Specialist
Jul 2022 — Present · Moab, UT, US
One of ten Placement Specialists for Simmons University online Family Nurse Practicioner porgram, reporting to Placement Manager.Facilitated over 160 placements for FNP students within 2023, ensuring100% on-time matches with externship sites while providing exceptional white-glove customer service. Managed a pipeline of approximately 50 FNP students annually across 11-15 states with 6 overlappingclinical start dates per year. Utilized Salesforce to maintain relationships with existing clinical agency partners while expanding the network by nurturing 450 new sites and 14 new networks in 2023, ensuring successful clinical experiences for students. Developed and sustained partnerships with 100-200 placement sites simultaneously through proactive outreach efforts. Ensured compliance with program standards and regulations by overseeing appropriate contracts with placement sites and managing student clearance requirements. Addressed student escalationsand provided exemplary customer service to promptly resolve any issues or concerns.
Education
Athens Drive High School
High School
2009 — 2013
Appalachian State University
BM, Music Education with Saxophone Performance Certificate
2013 — 2018
Skills
- Music
- Music Theory
- Social Media
- Microsoft Excel
- Powerpoint
- Piano
- Leadership
- Research
- Training
- Photoshop
- Event Planning
- Recording
- Singing
- Management
- Microsoft Word
- Teaching
- Social Networking
- Music Education
- Microsoft Office
- Sales
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