Daquan Asmore
Process Improvement, Implementation, Training, and Leadership
- Role
- Continuous Improvement Consultant at CenterPoint Energy
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Daquan Asmore
As Vroom\'s Lead Process Excellence Specialist, I oversee the implementation and improvement of customer relationship management (CRM) systems and processes across the organization. I work with cross-functional teams to identify pain points, gaps, and opportunities in the customer journey, and design and deliver solutions that enhance customer satisfaction and retention. With a degree in Management of Information Systems from the University of Houston-Downtown, I have a strong foundation in business administration and management, as well as technical skills in data analysis, system design, and project management. I have also gained valuable experience in the financial sector, where I served as a Corporate Trainer for two years, developing and delivering training programs on various products and regulations. I am passionate about process excellence, customer service, and continuous learning, and I seek to collaborate with like-minded individuals and institutions.
Experience
Continuous Improvement Consultant
Apr 2024 — Present · Houston, TX, US
Education
University of Houston-Downtown
Management of Information Systems, Business Administration and Management, General
2018 — 2023
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