Daphne Freitas
Keyholder @Dollarama
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WORK HISTORY
Keyholder @Dollarama
Toronto, ON, CA
Contributed to store operations and team supervision in a high-traffic retail environment.• Opened and closed the store, ensuring daily operations ran smoothly and efficiently• Provided front-line customer service, handling inquiries and resolving issues in a fast-paced Canadian retail setting• Supported merchandising, inventory accuracy, and stockroom organization to maintain product availability and presentation• Led floor coordination during peak hours, assisting teammates and prioritizing task execution
EDUCATION
MBA USP/Esalq
Master of Business Administration - MBA
Universidade Anhembi Morumbi
Bachelor's degree
ABOUT DAPHNE FREITAS
I am a marketing and communications professional dedicated to transforming ideas into actionable plans. My expertise spans organizing internal communications, coordinating campaigns, aligning teams, and managing timelines. I have experience in content creation, event planning, digital execution, and stakeholder engagement, with a strong emphasis on structure, clarity, and collaboration. Currently based in Toronto, I’m open to remote opportunities across Canada or hybrid roles in the GTA. I perform best in organized, process-oriented environments where project tracking, planning tools, and execution excellence are prioritized. My goal is to contribute meaningfully to marketing teams that are creating something together. Core Skills & Tools Campaign Coordination (Internal, Digital, POS) Project & Workflow Tools: Trello, Notion, Monday.com CRM & ERP: HubSpot, RD Station, Salesforce, SAP Internal Communications & Brand Messaging Vendor & Timeline Management Content Planning & Social Media Calendars Budget Tracking, Reporting & Process Structuring
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