Daphne D. Freeman
Product Owner / QA Analyst / UAT Tester / QA Test Lead
- Role
- Quality Assurance Specialist at Bank of America
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Daphne D. Freeman
Highly qualified product owner and tester with experience in Agile development environments with significant quality assurance and testing expertise. Expert in several phases of testing including, functional, system, integration, end-to-end, UAT, and regression. Strength in developing complex behavior-driven and test-driven scenarios, using the Gherkin method, identifying data risks, and providing support to teams and clients. Known for maintaining composure and professionalism during challenging circumstances.Specialties: Possess knowledge in SQL, JIRA, Rally, TFS, Selenium.Net, and C# for continued test automation.
Experience
Quality Assurance Specialist
Apr 2025 — Present · Charlotte, NC, US
Serve as a QA Specialist for the Shared Services Business Events Team to test and validate data captured as the results of customer activity within the Online Banking and Mobile Banking applications from both bank and vendor pages.• Develop detailed, comprehensive, and well-structured test cases based on functional, non-functional, compliance, and UAT requirements.• Lead test planning for all assigned release projects and ensure stories are well-refined and contain clear acceptance criteria.• Lead test case reviews and work with subject matter experts and stakeholders to ensure test coverage.• Execute test cases and record test results for online and mobile banking channels for both iOS and Android.• Design test data and ensure data compliance requirements are met on all levels of test requirements.• Use testing tools, like ALM, Octane, and JIRA, and follow processes to complete testing on a given test environment, and perform necessary steps required to promote code base to higher level environments.• Test and validate that the requirements meet the acceptance criteria documented in the user story before providing sign off for a go / no-go production implementation.• Log, track and triage defects to resolution, based on UAT requirements and business sign-off.• Conduct QA testing activities for production implementation and post-production support.• Generate QA reports to ensure code changes meet the business specifications and acceptance criteria in the overall epics and user stories in JIRA.
Education
University of North Carolina at Charlotte
Bachelor of Arts Degree
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