Dan Williams
Director of Business Operations & Quality Assurance @ Nashville Predators | MSA in Sport Administration
- Role
- Director, Business Operations and Quality Assurance at Nashville Predators
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
About Dan Williams
With an extensive background in the sports and fitness industry, my career is a testament to my commitment to operational leadership and quality assurance. At the Nashville Predators, my role encompasses the strategic planning and execution of over 80 tournaments and special events annually, along with managing a comprehensive schedule of on-ice events annually. The core competencies that have defined my tenure include organizational leadership, performance management, and the ability to foster collaborative relationships with business partners. These skills have been instrumental in driving the success of the Ford Ice Centers in Antioch and Bellevue, TN, ensuring we consistently meet and exceed facility goals and KPIs. Our team\'s dedication to excellence reflects in the seamless operation and elevated customer experiences we deliver.
Experience
Director, Business Operations and Quality Assurance
Jul 2023 — Present · Nashville, TN, US
As Director of Business Operations and Quality Assurance, I oversee all business performance and customer service duties for the Ford Ice Centers in Antioch and Bellevue, TN. My main responsibilities include: building and maintaining budgets for ice time and communicating top-line revenue progress, meeting and exceeding all facility goals and KPI\'s, strategic planning and forecasting of business performance, coordination and negotiation with all key business partners and high-volume users of Ford Ice Centers, booking and executing over 80 tournaments and special events annually, Master Scheduler of over on-ice events annually, drafting and implementing of all Front of House policies and procedures, and serve as primary leadership for all Ford Ice Center operations.
Education
Samford University
General Education
2003 — 2005
University of West Georgia
B.S., Sports Management
2005 — 2008
Belmont University
MSA, Sport Administration
2010 — 2012
Skills
- Sports
- Athletics
- Marketing
- Management
- Sports Management
- Public Relations
- Coaching
- Strength Training
- Sales
- Baseball
- Athletic Training
- Fitness
- Strength & Conditioning
- Leadership
- Customer Service
- Social Networking
- Sports Marketing
- Event Management
- Training
- Social Media
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