Dan Weatherley

Service Management Specialist @QinetiQ

Havant, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Nov 2024 — Present

Service Management Specialist @QinetiQ

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SKILLS

VmwareCustomer SatisfactionContinual Service ImprovementItil V3 Service StrategyTroubleshootingWanInfrastructureVirtualizationCloud ComputingTelecommunicationsIT Service ManagementChange ManagementVoipData CenterItil V3 Continual Service ImprovementIpIT OperationsServersItilDisaster RecoveryManaged ServicesItil V3 Foundations CertifiedService DeliveryTechnical SupportIT Service DeliveryService ManagementNetworkingService DeskIso 27001Business ServicesIncident ManagementCustomer Relationship Management (Crm)Project ManagementIso 27001 FoundationProblem ManagementManagementSlaOutsourcingItil V3 Operational Support & Analysis

ABOUT DAN WEATHERLEY

I\'m an experienced IT Service Delivery Manager with a strong focus on delivering customer outcomes in line with business needs. I have a healthy appetite for close collaboration to understand business objectives and deliver accordingly, leveraging extensive functional and operational experience to bridge perceived gaps between IT and Business stakeholder communities. ITIL v4 Foundation and ITIL v3 certified to Intermediate level across all lifecycle stages, I have a proven record in end-to-end management of complex service issues across multiple technologies and time-zones.

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