Dan Tompkins

BPO, Vendor Management, and Customer Experience Professional

Role
Director - Customer Experience at Baker Roofing Company
Location
Wilmington, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Director - Customer Experience

    Baker Roofing Company

    Jul 2021 — Present · Raleigh, NC, US

    Baker Roofing Company, founded in 1915, is a commercial and residential specialty contractor providing exterior construction services including roof replacement, roof repair, waterproofing, and coatings. Baker Roofing Company is recognized as one of the largest and most experienced roofing contractors in the U.S.

Education

  • University of North Carolina Wilmington

    Bachelor of Arts

    1983 — 1987

Skills

  • Public Speaking
  • Strategy
  • E-Commerce
  • Customer Service
  • Marketing Communications
  • Strategic Planning
  • Outsourcing
  • Project Management
  • Vendor Management
  • Process Improvement
  • Sales Management
  • Program Management
  • Business Process Improvement
  • Leadership
  • Crm
  • Management
  • Team Building
  • Call Centers
  • Marketing Strategy
  • Account Management
  • Negotiation
  • Sales

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Dan Tompkins — Director - Customer Experience at Baker Roofing Company in Wilmington, NC, US | Unifers