Dan Srbinovski

About Dan Srbinovski

Leadership isn’t just about performance metrics, it’s about aligning operational precision with a people-first mindset to build organizations that thrive through growth, change, and complexity. As Chief Operating and People Officer at Accuserve Solutions, I bring a dual focus to every challenge: scale the business and empower the workforce behind it.Over the past 25 years, I’ve led cross-functional transformations that drive measurable results and cultural resilience. At Accuserve, my operational strategy helped fuel a 5x EBITDA increase, while forging partnerships with leading insurance carriers and overhauling workforce management to boost capacity by 35%. As a key architect of our post-merger integration strategy, I unified multiple founder-led businesses under one platform—positioning the company for a private equity transaction that delivered a 7x return on invested capital.My people leadership philosophy is embedded in every initiative, from rethinking organizational design to advancing talent development strategies that scale with the business. Prior to Accuserve, as SVP of Operations at Touchstone Merchandise Group, I reengineered Shared Services to deliver a 47% increase in order processing efficiency, an effort grounded in continuous improvement and backed by my Lean Six Sigma Master Black Belt certification.Every role I’ve held has centered on transformation with an eye toward both operational rigor and human impact. Whether it’s driving enterprise-level change, enabling market expansion, or mentoring the next generation of leaders, I lead with intention and deliver with accountability.If you’re navigating complexity and need a partner who can connect strategy, execution, and people - let’s connect.

Experience

1. Chief Operating & People Officer

   Accuserve Solutions

   Nov 2024 — Present

   As Chief Operating and People Officer at Accuserve Solutions, I lead both the business engine and the people strategy that powers our growth. My role sits at the intersection of execution and culture, where operational excellence meets workforce empowerment.I oversee all core operational functions, including service delivery, technology integration, process optimization, and enterprise scalability. At the same time, I’m responsible for driving our people agenda, shaping talent strategy, organizational development, leadership succession, and employee engagement. Every decision I make is guided by one question: how do we build a company where performance and purpose thrive together?I work closely with our executive team to align business strategy with operational priorities and talent capabilities. I lead company-wide transformation initiatives, manage post-acquisition integration, and partner with private equity stakeholders to deliver sustained value. Whether it’s increasing EBITDA, optimizing service capacity, or evolving our culture to support scale, I’m here to make sure every lever of the business is working in sync.Above all, I believe the best outcomes come from teams who are empowered, aligned, and inspired. That’s what I aim to build - every day.

Education

• Syracuse University - Martin J. Whitman School of Management

  MBA, Finance, Organization and Development

  2007 — 2010