Dan Seta
Senior Director of Customer Support @Nuorder By Lightspeed
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WORK HISTORY
Senior Director of Customer Support @Nuorder By Lightspeed
Los Angeles, CA, US
Reporting to the EVP of Client Services I am responsible for the Heroes Support department servicing Brands, Retailers and Tradeshow Customers with teams in the US, EU and APAC.NuORDER - Smart Selling. Better Buying. Experience Collaborative Commerce.NuORDER is the leading wholesale eCommerce platform helping brands and retailers grow and win together. Brands use NuORDER to deliver a seamless, more collaborative wholesale process to help drive sales, where buyers can browse products, plan assortments visually, and make smarter buys in real-time. The NuORDER platform was engineered with flexibility and scale in mind, empowering businesses of all sizes with enterprise-level technology. Headquartered in Los Angeles, California but with offices globally; NuORDER connects more than brands and retailers.Schedule a demo at
EDUCATION
Georgetown University
BS, Physics, Mathematics, English
SKILLS
ABOUT DAN SETA
Experienced technical support leader with deep global expertise in scaling SaaS operations. Proven track record of transforming customer support through innovative strategies, AI-driven solutions, and data-driven performance optimization. Successfully led teams across multiple organizations, consistently achieving 90%+ customer satisfaction ratings and driving significant operational efficiencies. Specializes in cross-functional leadership, enterprise support, and creating world-class customer experiences in high-growth technology environments.
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