Daniel Rydzewski

About Daniel Rydzewski

Exelon\'s electric generation assets have been spun off into a new competitive energy business named Constellation. Given that all of my current and past experience involves supporting the Exelon regulated utilities, I am proud to continue my work at Exelon where I will continue to add significant value as a member of the Electric & Support Services Applications (ESSA) Work and Asset Management (WAM) IT group. My duties in the role include providing IT support to all of my valued clients in all of the Exelon operating companies (BGE, ComEd, PECO and PHI).

Experience

1. Lead IT Analyst - Electric & Support Services Applications (Essa)

   Exelon

   Aug 2017 — Present · Newar, DE, US

   Exelon transitioned application support to a select group of key partners - Infosys, Accenture, and Tata Consultancy Services. This transition program is called Exelon\'s Strategic Partner Program (SPP). The Electric & Support Services group that I am a member of is partnered with Infosys. The duties of my position are to coordinate Infosys\'s support efforts and provide second level support for numerous applications. I induct new applications into the Exelon environment via the Architecture Engagement Form (AEF) process. I learned the Tap Root methodology and software in order to conduct an Apparent Cause Evaluation (ACE). I produced a thorough root cause analysis and report detailing the causal factors as well as numerous corrective actions to prevent a repeat incident. The report was accepted, all corrective actions were implemented and to date there have been no repeat incidents of this nature. More recently I have been using PowerBI to produce descriptive statistics and conduct analyses on our various work request tickets.

Education

• University of Delaware

  MS in Education, Education

  1993 — 1995

• University of Delaware

  Certification, Computer Programming

  1996 — 1997

• James Buchanan High School

  High School Diploma, College Prep Track

  1987 — 1990

• Shippensburg University of Pennsylvania

  BS, Psychology

  1990 — 1993

Skills

• Disaster Recovery
• Technical Writing
• Hipaa
• Data Warehousing
• Iis
• Process Mapping
• Ehr
• Oracle
• Requirements Analysis
• Business Intelligence
• Windows Powershell
• Vendor Management
• Smart Grid
• Business Process
• Ms Project
• Editing
• Crystal Reports
• Business Analysis
• Business Process Improvement
• Visual Basic
• Integration
• Project Planning
• Unix Shell Scripting
• Microsoft Sql Server
• Program Management
• Software Project Management
• Itil
• Etl
• Enterprise Architecture
• Databases
• Process Improvement
• Java
• Troubleshooting
• Teamwork
• Sybase Advantage Database Server
• Analysis
• IT Management
• Database Design
• Sql
• Visio