Dan Randlemon
VP, Trust and Compliance, at Twilio Inc.
- Role
- Vice President, Onboarding and Compliance Operations at Twilio
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Dan Randlemon
I lead Twilio’s Onboarding and Compliance Operations organization—a 300+ person global team focused on fraud mitigation, customer onboarding, regulatory response, and platform compliance.Over the past decade, I’ve helped scale Twilio’s Operations function from a small team to a strategic, global force—enabling trusted, secure communication at the world’s largest CPaaS provider. My work sits at the intersection of customer experience, risk management, and global scale.I’m passionate about solving problems not just for Twilio, but for the industry. I’ve built high-performing, customer-focused teams that support multi-billion-dollar products in high-growth environments. At the heart of it all, I believe the best leaders serve their teams.
Experience
Vice President, Onboarding and Compliance Operations
Mar 2024 — Present
Education
Oregon State University
Master of Arts (M.A.), Literature and Culture
2010 — 2012
New Mexico State University
Bachelor of Arts (B.A.), English Language and Literature; Government
2006 — 2010
Skills
- Technical Support
- Project Management
- University Teaching
- Customer Service
- Confluence
- Client Liason
- Microsoft Excel
- Technical Writing
- Html
- Writing
- Technical Documentation
- Sql
- Customer Support
- Data Analysis
- Css
- Jira
- Looker
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