Daniel Pratt

Enterprise Customer Success Manager @Instacart

Hamilton, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Nov 2024 — Present

Enterprise Customer Success Manager @Instacart

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Toronto, ON, CA

EDUCATION

N/A

Sheridan College

Computer Science Technology Co-op

2019 — 2020

University of Toronto School of Continuing Studies

Certificate Program, Business Analysis

2016 — 2017

Humber College

Project Management Certificate Program, Information Technology Project Management

N/A

Lakehead University

Anthropology

N/A

Durham College

Diploma, e-Business

2017 — 2018

Humber College

Technical Writing Certificate Program, Professional, Technical, Business, and Scientific Writing

SKILLS

Time ManagementPublic SpeakingWeb DevelopmentSocial MediaWindows ServerCreative WritingCustomer ServiceMac OsProject ManagementCmsOnline AdvertisingCustomer SatisfactionPublic RelationsUser ExperienceAccount ManagementConfluenceTechnical WritingGoogle AnalyticsDigital MarketingTeam LeadershipContent ManagementSystem AdministrationSocial NetworkingWindows ServicesArts & CraftsFacebookCreative DirectionManagement

ABOUT DANIEL PRATT

Having pivoted from IT Services more than 15 years ago, I\'ve learned what drives me: Customer Success. I take pride in building strong customer relationships while helping to uncover impactful business insights and driving value.

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