D. Allen
Certified Epic Analyst: EpicCare Orders, Cadence, Prelude | Data Courier | Instructional Designer Patient Access | Credential Trainer in ASAP; Ambulatory; CPOE Orders; Beaker, HIM, Profession & Hospital Billing; Stork,
- Role
- Clinical Systems Analyst Ii at Methodist Le Bonheur Healthcare
- Location
- Birmingham, AL, US
- LinkedIn followers
- 500 followers
About D. Allen
A certified Epic resource with in-depth knowledge in Epic implementation, support and training of various Epic applications, with capabilities of building the confidence of the endusers utilizing exceptional executive leadership skills; having served multiple healthcare organizations in the areas of Revenue Cycle, Patient Access and various Clinical applications; responsible for assisting the provide tier 1 support of all ITS incidents and requests and end user application support, support customer resolution, as well as deploy or install end user applications, participate in 24/7 on-call intake of service desk calls from end users, management of ticketing system; while serving applications: ASAP, Ambulatory, ClinDoc, Cadence/Prelude, ADT/GrandCentral, Stork, Willow, and Beaker. I well accustomed to serving diverse populations, providing technical support to other clinical/ancillary staff by employing knowledge and interpersonal communication skills to the clients and ensuring optimum education of end-users. A documented adamant scholar, twice awarded graduate teaching & research assistant scholarships; as personal Assistant to the Provost and Vice President for Academic Affairs. Has demonstrated stellar leadership skills having served in governor appointed roles within the Commonwealth of Kentucky. I enjoyed supporting and training health care professionals. I find the work to be exciting, intellectually stimulating, and meaningful.
Experience
Clinical Systems Analyst Ii
Methodist Le Bonheur Healthcare
Apr 2025 — Present · Memphis, TN, US
Education
Interdenominational Theological Center
Master of Divinity - Morehouse School of Religion (at The ITC): double concentration
Eastern Kentucky University
Master of Science - MS
Kentucky State University
Bachelor of Business Administration
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