Danny Nicklen

Senior Continuous Improvement Manager @One Housing

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2022 — Present

Senior Continuous Improvement Manager @One Housing

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London, GB

Working on implementing our lean future fit programme which is transforming our ways of working, documenting an end to end process for Business Transformation, promoting cross team communication and standardising our tools and templates- Providing analysis as we implement changes to how we administer our fire risk assessments and fire door inspections - Carrying out a deep dive into our Damp and Mould process - Implementing a new process for managing and recording data change requests including those new additions, changes in use and disposals.

EDUCATION

2000 — 2005

Hassenbrook School

GCSE

2005 — 2007

Palmers College

Law, Psychology, Government & Politics and Applied ICT , A Level & A/S Level

2008 — 2011

University of Essex

Politics BA, Political Science and Government

SKILLS

Policy AnalysisNegotiationPoliticsComplaint InvestigationsData AnalysisMail MergeHousing AssociationsTeamworkLeaseholdComplaint ManagementPublic SpeakingCustomer EngagementOrganizationLean TransformationRetail SalesSocial HousingStrategyLean ThinkingGovernmentManagementPolicyPublic PolicyStakeholder EngagementStrategic PartnershipsCampaign ManagmentB2b SalesBusiness PlanningCommunicationLeadershipCustomer SatisfactionCorporate GovernanceMicrosoft OfficeMarketing CommunicationsProject ManagementLocal Government

ABOUT DANNY NICKLEN

I am a Change Management & Continuous Improvement Specialist with Prince2 & Lean Project Management experience (LCS certified). I have over eight years experience of turning around under performing teams, removing waste, increasing productivity, managing change and re-engineering processes. I thrive in a busy and challenging environment, where I need to manage stakeholders of all levels and try to get the best out of cross functional teams. I am also CMI (Chartered Management Institute) certified, previously a member of the British Computer Society (BCS). Currently, a Certified Practitioner (CertCIH) of the Chartered Institute of Housing (CIH).I\'m a confident, enthusiastic and effective communicator, with excellent presentation skills which, I utilise when raising the profile of the teams and projects that I\'m managing.My background in Housing and Local Government gives me a solid analytical foundation which, I put to use in developing project plans, master schedules and ensuring projects are delivered on time and on budget. My project work gives me a good understanding of managing clients and the commercial and operational side of Project Management. As a serving local authority councillor I have proven leadership skills and regularly deploy these whilst working within a continuous improvement environment.

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Danny Nicklen — Senior Continuous Improvement Manager at One Housing in London, GB | Unifers