Danny Fahey
Established Human Resources and Workforce Development professional with experience in program management, career counseling, training, and operational effectiveness.
- Role
- Contact Tracer at Partners In Health
- Location
- Suffolk County, MA, US
- LinkedIn followers
- 500 followers
About Danny Fahey
Established Human Resources and Workforce Development professional with experience in…
Experience
Contact Tracer
Nov 2020 — Present · Boston, MA, US
Contact Tracer within the commonwealth-wide Community Tracing Collaborative(CTC) run by Partners in Health(PIH) and the Massachusetts Department of Public Health(MADPH). Performs direct outreach and support to cases and contacts of COVID-19 in MA including tasks such as: collecting personal health information in accordance with MADPH confidentiality guidelines, creating referrals for testing and resource coordination, tracing of potential exposures to COVID-19 in MA, and providing empathetic and equitable care and support to all callers. Utilizes web-based data management platform Salesforce to document detailed descriptions of calls and collect epidemiologically relevant data. Collaborates with multi-leveled teams and departments across the CTC to coordinate and assure best care practices.
Education
Clemson University
MBA
1990 — 1992
The Citadel
BS, Business Administration
1982 — 1986
Skills
- Budgets
- Community Outreach
- Leadership Development
- Teaching
- Program Management
- Strategic Planning
- Employee Relations
- Educational Leadership
- Microsoft Office
- Sales
- Higher Education
- Training
- Classroom
- Nonprofits
- Public Speaking
- Public Relations
- Team Building
- Program Development
- Management
- Powerpoint
- Coaching
- Leadership
- Employee Training
- Organizational Development
- Curriculum Development
- Event Planning
- Curriculum Design
- Teacher Training
- Staff Development
- Team Leadership
- Educational Technology
- Customer Service
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