Danny Davenport
CSAM @ Microsoft
- Role
- Customer Success Account Manager at Microsoft
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Danny Davenport
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Experience
Customer Success Account Manager
Sep 2022 — Present · Raleigh-Durham-Chapel Hill, NC, US
The SMC & E Customer Success Account Manager (CSAM) is a primary customer facing role involving the execution of value-based deliverables and strong customer relationship cultivation. CSAMs are accountable for the development as well as the delivery of the consumption plan and operational health, leveraging technical resources across all solution areas.The role offers an opportunity to be front and center with our customers; supporting them in their digital transformation journey both proactively and reactively, while also driving business impact. CSAMs are ultimately responsible for the overall growth, quality, and satisfaction of the customer’s Microsoft Unified Support experience.
Education
The University of North Carolina at Chapel Hill
Bachelor of Science - BS, Psychology; Minor-Music
2012 — 2016
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