Danny Dang
Provisioning Support
- Role
- Provisioning Specialist at Concord Technologies
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Danny Dang
As a former Associate Network Engineer at T-Mobile, I optimize network performance, troubleshoot complex issues, and enable seamless communication. I have five years of experience in the telecommunications industry, starting from an internship and progressing to a full-time role. I diagnose and resolve network outages and performance bottlenecks, ensuring uninterrupted network operations. I collaborate closely with front line care teams to resolve customer core network issues. I also provide expert training and support to both end-users and IT teams, empowering them to maximize the potential of our network infrastructure. My expertise includes fostering strong relationships with vendors to ensure successful outcomes while implementing and maintaining robust telecommunication networks. I have produced comprehensive ticket reports to upper management, delivering valuable insights into operational performance.
Experience
Provisioning Specialist
Apr 2024 — Present · Seattle, WA, US
Education
Year Up United
Information Technology
2018 — 2019
South Seattle College
Aviation/Airway Management and Operations
2014 — 2015
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