Danny Acosta
Product Analyst @Shake Shack
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WORK HISTORY
Product Analyst @Shake Shack
Developed and refined a Kitchen Display System with a focus on Digital orders (Web, App, Delivery partners). Worked with Shake Shack Stakeholders to identify existing gaps and gather requirements, in order to identify technology solutions as restaurant needs evolved/changed during the COVID-19 pandemic. Drive Thru - Worked with Shake Shack leadership and stakeholders to develop and deliver IT requirements for new Drive Thru locationsDigital Kitchen redesign - Worked with NCR specialists and Shake Shack teams to develop and redesign existing Kitchen Display screens, functionality, and enterprise architectureCashier Screen redesign - Worked with Shake Shack team to update and refresh Point of Sale screens to allow for improved order accuracy, enterprise architecture, upsell opportunities, and easier staff training
EDUCATION
Southern Methodist University
Biology
ABOUT DANNY ACOSTA
PMP Certified IT Project Manager with 15+ years experience delivering hospitality…
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